Labor Problems in the Airline Industry

Or in Airline Industry or in Airline

Next to fuel costs, crew costs are the largest direct operating cost of airlines. Therefore much research has been devoted to the planning and scheduling of crews over the last thirty years. The planning and scheduling of crews is usually considered as two problems: the crew pairing problem and the crew assignment (rostering) problem. These problems are solved sequentially. In this paper we foc...

Or in Airline Industry

Flight Attendants’ Emotional Labor and Exhaustion in the Taiwanese Airline Industry

Few research studies have discussed the two variables of emotional labor and emotional exhaustion, and even fewer have examined flight attendants as the research subject. The current study employed a questionnaire method to examine 353 Taiwanese flight attendants’ feelings about emotional labor, the status of their emotional exhaustion, and the relationship between emotional labor and emotional...

Mutual Gains or Zero Sum? Labor Relations and Firm Performance in the Airline Industry

The authors examine competing theoretical arguments regarding whether union representation, shared governance, wage levels, and two features of the quality of labor relations-workplace culture and conflict in negotiations-lead to better or worse outcomes for airlines, and they test these interpretations using a mix of historical and quantitative data from major U.S. airlines. Both the qualitati...

The Leader's Curse in the Airline Industry

This paper studies the e ect of the airline industry's operational time-line on multi-market competition and carrier network structure selection. Airline carriers typically commit to a rigid capacity of seats via the planned ights schedule long before market competition for selling these seats begins. While in regular markets such a two stage setting has no e ect on competitive behavior, the ai...